Just Ask

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Challenge

Housing Associations (HAs) typically house a higher proportion of vulnerable people than other types of housing. High-quality facilities management can play an important role in creating better places to live for residents – and where these services are outsourced, HAs are increasingly looking to partner with impact-driven providers, in line with the Social Value Act.

Investable Solution

Just Ask is a facilities management business that works primarily with Housing Associations. It has a focus on improving the lives of residents, both by creating better places to live and by offering residents employment and training opportunities. The business has a market-leading reputation for outstanding customer service, social value and community engagement – making it more attractive to potential customers.

Outcomes

Just Ask now employs almost 800 people,, around a third of whom live in social housing. During the Covid-19 lockdowns, the business leveraged its buying network to provide additional cleaning and sanitation supplies directly to its clients, as well as organising food deliveries for vulnerable residents. It has been investing in its people in recent years, as a result of which it recently received the Investors in People Gold Award.

www.justaskservices.co.uk